We are committed to providing you with the best shopping experience. If you are not satisfied with your purchase, we offer a flexible return service with the following terms:
1. Return conditions
The goods must be kept in their new condition and must not be used, washed or damaged.
Retain original packaging and all accessories (labels, etc.).
Return requests must be submitted within 1-3 days of receipt of the item.
2. Return is not supported
Goods are clearly used or show signs of damage.
Custom merchandise (such as a jersey with an individual’s name or number).
Special promotional items (redeemable only).
3. Return to the process
Submit an application
Please submit a return request through our customer service <WhatsApp+86 15875907996> or online customer service, including the order number and the reason for return.
Return acknowledgement
Upon receipt of your application, we will review and respond within 3-5 business days. Upon approval, we will provide the return address and detailed operating instructions.
Return trip and logistics
Please return the product to our specified return address and keep the tracking number for easy tracking.
Refund processing
After receiving and confirming that the item is eligible for return, we will complete the refund for you within 5-7 business days. The refund will be transferred back to your payment account.
4. Logistics instructions
Returns due to quality problems or delivery errors: We bear the return shipping costs.
Return for other reasons (such as inappropriate size, personal reasons) : Return freight is borne by the customer.
5. Exchange service
If you need an exchange, please state it when you submit your return request and we will arrange an exchange for you. Replacements will be shipped as soon as possible after receipt of the return.
Contact us
If you have any questions or need help, please feel free to
contact us Customer service
WhatsApp: +86 15875907996
Email: luxury-goods88@outlook.com
We’d be happy to help you