Privacy Policy
Welcome to our website! We take your privacy very seriously and are committed to ensuring the security of your personal information. We have developed the following Privacy policy to help you understand how we collect, use, protect and disclose your personal information. Please read the following carefully to ensure that you are aware of and agree to the terms and conditions when using our website and services.
I. Information collection
We collect different types of information based on how you interact with our website, including:
1. Personal information
Personal Information means information that you provide to identify you when you use our website, such as:
• Name
• Email address
• Phone number
• Delivery address
• Payment information (e.g. credit card number, billing address, etc.)
This information is usually collected when you sign up for an account, place a purchase, subscribe to a newsletter, participate in a survey or other interaction.
2. Non-personal information
When you visit our website, we may automatically collect some non-personal information, such as:
• Browser type and version
• Operating system
• IP address
• Visit time and page viewed
• Usage data of the website (e.g. number of clicks, search queries, stay time, etc.)
We use this information to improve the functionality and user experience of the website and to ensure the proper functioning of the website.
3. Cookies and similar technologies
Our website uses Cookies and similar technologies to collect and store information in order to provide personalized services. For example, Cookies can help us remember the account information you signed in to or save the items in your shopping cart. By setting your browser, you can choose to disable Cookies, but please note that this may affect the normal use of some features.
2. Use of information
The personal information we collect will be used for the following purposes:
1. Process orders
We use your personal information to process orders, payments, deliveries and to provide you with updates about the status of your order.
2. Customer service
We may use your personal information to respond to your questions, process return and exchange requests, resolve complaints, and provide you with relevant support.
3. Improve user experience
We use the information we collect to analyze website usage, optimize page load speed, improve the user interface, and provide a customized shopping experience. For example, we may recommend products that interest you or provide you with personalized offers.
4. Marketing and promotion
If you agree to receive marketing communications from us, we may use your email address or other contact information to send you information about product promotions, special offers, new product launches, etc. You can opt out of these emails at any time.
5. Legal compliance
We may use your information when required by law or at the request of government agencies, or to protect our rights, assets and security.
3. Protection of information
We are committed to protecting your personal information and have a number of security measures in place to prevent the loss, misuse or unauthorized access of information:
1. Data encryption
We use SSL (Secure Socket Layer) encryption technology to protect your payment information and personal data during transmission.
2. Access control
Only authorized employees or service providers have access to your personal information, and we regularly review these permissions to ensure the security of the information.
3. Physical security measures
We take physical, electronic and administrative measures to ensure the security of data on our servers from unauthorized access.
Although we take strict security measures, please note that no data transfer over the Internet can be 100 percent secure, so we cannot fully guarantee the security of information.
4. Information sharing and disclosure
We promise not to sell or rent your personal information to third parties. We only share your information with third parties if:
1. Service provider
We may share your personal information with third party service providers (such as payment platforms, logistics companies, technical support companies, etc.) in order for them to provide services to us. We will ensure that these service providers comply with appropriate data protection measures and use your information only to the extent necessary to perform their duties.
2. Legal requirements
Where required by laws and regulations, we may disclose your personal information. For example, in response to a request from a government agency, court or other judicial process, we may provide your information in accordance with the law.
3. Business transfer
In the event of a significant corporate change, such as a merger, acquisition or asset transfer, your personal information may be transferred. In such cases, we will ensure that your information remains adequately protected and provide you with notice.
4. Protection of rights
We may disclose your information to protect our rights, property, or safety, or to prevent illegal activities such as fraud or cyberattacks.
5. Your choices and rights
1. Access and update
You have the right to access and update the personal information we store. You can view and modify your personal information at any time by logging into your account or contacting customer service.
2. Marketing communications
If you do not wish to receive marketing communications from us, you can unsubscribe via the unsubscribe link in the email or in your account Settings. Even if you cancel your subscription, we may still send you the necessary information related to your order (such as order confirmation, delivery notification, etc.).
3. Delete personal information
You can request the deletion of personal information held by us unless we are required by law to retain such information. Deletion requests will be handled in accordance with our storage and records management policies.
4. Data access and migration
You have the right to request access to the personal information we store and to ask us to move it to another service provider. For such requests, we will provide assistance to the extent reasonable.
5. Withdraw consent
Where you have consented to our use of your personal information, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the legality of the processing prior to withdrawal.
6. Children’s privacy
Our website and services are not aimed at children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we learn that such information has been inadvertently collected, we will delete the data as soon as possible. If you are a parent or guardian and find that your child has provided personal information without your consent, please contact us immediately.
7. International data transmission
If you are located in the European Union or other region with strict data protection laws, you agree that your personal information may be transferred to the country where we are located for processing. We will take appropriate measures to ensure that your personal information is protected, including entering into data protection agreements with relevant service providers.
8. Third party links
Our website may contain links to other websites. Please note that these third party sites have their own separate privacy policies. We are not responsible for the content or privacy practices of these sites. It is recommended that you read the privacy policies of these websites when visiting them.
9. Update of Privacy policy
We may update this Privacy Policy from time to time, and the updated policy will be posted on this page with an effective date. Please periodically review this policy to understand how we protect your information. If we make material changes to our Privacy Policy, we will let you know by email or by Posting a prominent notice on our website.
10. Contact Us
If you have any questions or concerns about this Privacy policy, or wish to exercise your privacy rights, please contact us at any time:
• Email: luxury-goods88@outlook.com
• Tel: +86 15875907996
Thank you for your trust and use of our services, we will continue to work hard to protect your personal information security!